AOK Care Ltd Is Here for You
About
Service At Its Finest
HILLSIDE CARE LIMITED is a domiciliary care provider to provide person-centered care and support to vulnerable adults to be independent in their own homes. Our main commitment is to enable and support elder people to be safe and healthy, to live independently, and be active citizens within their community.
HILLSIDE CARE LIMITED’s priority is the provision of high-quality care at all times through a process of robust quality assurance and monitoring. We listen to our clients and collect service user feedback and continue improving our services by learning and experience.
We will provide peace of mind for relatives whose loved ones require extra support. The knowledge that a friendly face will be visiting your relative on a regular basis offers that much needed reassurance that their well-being is being cared for. We will also ensure to provide regular updates on your relation's progress - something which is vital if you're living at a distance and find it difficult to monitor their health and well-being as much as you'd like.
Mission Statement
Comfort That Lasts
Our mission is to provide quality services that are second to none; services that are free from risks and are underpinned by the following values:
Accountability = to be responsible and to learn from our mistakes
Aspiration = to give outstanding quality of care to every single person
Virtue = to have moral excellence
Trustworthy = to be totally open and honest
Nurturing = to always be caring and compassionate
Types Of Care We Provide
Personal care
Companionship care
Housing support
Our personal care service, aids individuals with their daily routines. Including support with washing, medication, and dressing. Where the dignity and comfort of the client are made a priority always. Other tasks could involve administering medication, preparing meals, helping with household tasks, companionship, day to day errands.
Companionship care can range from care workers popping in for a small chat with a cup of tea to smaller tasks such as shopping, cooking, cleaning. This type of care usually involves a social visit that elevates morale and wellbeing.
If you need housing support, this can be a small task such as help with reading mail sent from housing, bills such as gas and electricity, GP, hospitals, and anything that helps you maintain and that keep you up to date. The carer will visit the home a few times a week and can be as short as 30 minutes.
Domiciliary care with two carers
Multiple care visits per day
24-hour care
Two care workers usually visit clients to help them get in and out of the bed and walking around the house or outdoors. If you need any help with this sort of activity, we can provide you with assistance.
Multiple care visits can be arranged for someone who might need visits in the morning, afternoon, evening before bed, for any small tasks.
If you need 24-hour care, we can arrange that and provide you with the trained staff who specialize in this type of care. This type of care involves a carer staying in your home, awake, while you sleep, and help you when you wake.
Services
Person-Centred Care
The staff at Hillside Care Ltd is committed to offering the very best services and resources to our clients. We’ve designed our facilities with your care and comfort in mind. Would you like to know a bit more about our facilities and all that we have to offer? Read more below and get in touch with us if you have a question.
Our Services
Adults aged 65+
Adults aged 18-65
Mental health
Physical disability
Dementia
Jobs and Careers
Care workers who are interested in working with us are able to register with us, you can book an appointment by emailing or contacting us by phone.
All current employees and new employees are updated and informed about the new job role and are given freedom in submitting any interest. We make sure we have a detailed job description that helps us to specify what exactly we are looking for.
Advertising
We advertise from sources which are the most cost-effective ways some of the methods we normally use include:
Recruiting internally
Words of mouth
Job centers
Employment agencies
Online recruitment like universal job match and Health and Care jobs
Local Resources E.g. Post office and shop windows to attract passers-by.
We put a job advert to sell the job and attract the best candidates, here we include all training and development opportunities and promote the benefits of working for us.
Application forms
All applicants that submit interests are given application forms to fill in and send. Here we can get all the information we need to help us sift out unsuitable candidates. The form is easy to complete, and the applicant is also given a chance to provide information about convictions with the care service manager.
Interview
All applicants with successful application forms that attract the job role are invited for an interview. Depending on the job role we plan the format of the interview and decide the questions in advance. For care workers, we normally produce a standard set of pre-prepared questions for the candidates. We try to see how much they know about the job they are applying for and the reasons why they think it’s the right field for them. This enables us to judge the candidates against each other fairly and gives everyone an equal chance. We also sometimes ask individualised questions based on the candidates’ application forms or ask to follow up questions to the candidate’s responses. According to the outcomes of their interviews, all applicants are emailed clearly identifying whether they have been successful or unsuccessful. This is followed by a telephone confirmation for those successful.
Successful Applicants
All successful applicants are called in and an enhanced DBS is carried out. To ensure the barred list is checked as well as a check for any convictions. Two reference forms are sent to the previous employers which must be filled and sent back before the applicant’s employment starts. Once both references are back, and the DBS has cleared the successful applicant is given a start day for their induction day.
Work experience / Placement
Young people and anyone else who is interested in gaining valuable work experience can also register with us, below are the contact details.
Phone:
07535856603
Mobile:
07487522552
Email: